Muse
8 source-checked cases.
- Fill an Instacart cart for a risotto recipe with an AI agent: ChatGPT Dots did it, Gemini Spark frozeRecreated promptEvidence: Article or interviewPartial
For PCMag, Ruben Circelli asked three agents to find J. Kenji López-Alt's no-stir risotto recipe, research the best version of each ingredient at the local Wegmans and add them to an Instacart cart. ChatGPT's Dots, once Instacart was connected, found the recipe, researched the ingredients and filled the cart without issue. Meta's Muse got there slowly, needed Circelli to log in and enter a verification code, and added saffron threads that aren't in the recipe. Gemini's Spark found the recipe and proposed ingredients but couldn't access the account, tried to take over Chrome and froze.
ChatGPT Dots, Muse, Gemini Spark · Shopping · Source date:
- Get a recycled phone number's spam for a previous owner sorted with Meta's Muse, which bot-blocked support kept stopping (failure)Evidence: Article or interviewFailure
Amanda Smith pays $25 a month for a Visible plan and gets a lot of spam calls and texts asking for someone called Andrew, probably the number's previous owner. Visible has no phone line, so Smith asked Muse to check they were formally listed as the number's owner and to find where the number was linked to Andrew. Within seconds it found the number on a data broker page. But Visible blocks bots, and its guest chat wouldn't send Muse's message, then blocked it; taking over the browser led to a 403 error. Muse drafted a message for Smith to paste into the Visible app, and advised requesting removal from WhitePages and FastBackgroundCheck, though the WhitePages form wouldn't let Smith click Next. Visible's advanced support was still pending. Smith found Muse acted more like a chatbot giving instructions, though testing it made Smith finally deal with the task.
Muse · Personal · Source date:
- Ask airlines to refund late-night rides after delayed flights with Meta's Muse, which drafted good emails but missed that airlines don't take email (partial)Recreated promptEvidence: Article or interviewPartial
Gizmodo's Webb Wright had some badly delayed flights that forced them to pay for Lyft rides home in the early hours, and asked Muse to request refunds. Given screenshots of the receipts and the flight details, Muse drafted decent emails, courteous but firm. But buried inside one draft was the important point that the airlines didn't take refund requests by email, so the drafts would have to be pasted into the airlines' websites. Webb ended up opening a browser and entering the details by hand, though they did use the message Muse had drafted.
Muse · Travel · Source date:
- Find furniture on Facebook Marketplace for a new apartment with Meta's Muse, while Dots got the accounts locked (partial)Recreated promptEvidence: Article or interviewPartial
Scientific American's Mary Randolph was moving apartments and tested Meta's Muse (named Mark) and OpenAI's Dots (named Sam) for a week. Muse logged in to their Facebook account, searched Marketplace for couches, lamps and rugs, and could draft and send messages to sellers with their approval, managing the replies while they did other things. They now own a Muse-sourced dining table. When they gave Dots their Facebook login to do the same, Meta flagged it as a bot and temporarily locked their Instagram, Facebook and WhatsApp. Later, Muse pushed them seven times in three days to join Target's membership program and buy a lamp on sale.
Muse, ChatGPT Dots · Shopping · Source date:
- Send four AI agents to get real car insurance quotes: Gemini and ChatGPT got none, Claude and Muse got five eachRecreated promptEvidence: Described by poster
Thy Toeung needed to review their car insurance before their son turned 16. They made a data sheet listing every driver, vehicle and the cover they wanted, and asked Claude, ChatGPT, Gemini and Muse to act as their insurance-shopping agent and get real quotes from six reputable insurers. Gemini's auto-browse explained it couldn't use the websites and handed back a comparison table to fill in. ChatGPT took 2 hours and 279 messages across 12 attempts and got no quotes; Toeung believes sites such as Allstate, Nationwide and Liberty Mutual block AI agents. Claude ran for 3.3 hours and got 5 real quotes. Muse, on its free tier, used several sub-agents and got 5 quotes in about 20 minutes. Toeung switched insurer and got about twice the cover for around 40% of the previous price.
Claude, ChatGPT, Gemini, Muse · Shopping · Source date:
- Find the cheapest seats left for an opera, a sold-out-looking play and Hamilton with Meta's Muse checking the official sitesEvidence: Article or interviewBeginner-friendly
PCWorld's Ben Patterson, a Manhattan theatre lover who can't afford Broadway every night, used Muse to hunt for ticket bargains. Asked how much tickets to Verdi's Macbeth at the Met were, it first gave a general web answer, but when asked to check the official site it opened a browser and found a $71 seat (including a $10 service charge) for a weekday evening, logged in and teed it up for checkout. Patterson cancelled, then had it go through every remaining performance of a limited-run Off-Broadway play, finding which had seats and the best price, $92.41. For Hamilton in the next 30 days it found a rear-mezzanine seat for a Saturday matinee at $222 all-in. Patterson didn't buy this time.
Muse · Shopping · Source date:
- Get about 70% of a visa application done with Meta's Muse agent, then finish the uploads and one flight by hand (partial)Recreated promptEvidence: Described by posterPartial
Ha Tran Nguyen Phuong used Muse to apply for a visa. It booked a refundable multi-leg flight and a refundable hotel, got the bank statement, dug through email for papers such as the passport photo and I-94, wrote a day-by-day itinerary and filled in the online form. But it couldn't size the passport photo (made from a selfie with ChatGPT) to fit the frame or upload most of the files; one field accepted only JPG, not PDF, and images had to be under 2MB, so they had Muse convert and compress files. Muse also missed extra documents and flights the instructions required, and bot detection stopped it booking one flight. Muse did about 70% of the work and they still spent about an hour on it.
Muse · Travel · Source date:
Muse booked every restaurant for the poster's Japan trip and corresponded in Japanese with a Hakone hotel to secure a dinner slot not offered on its website.
Muse · Travel · Source date: