Real Agent Cases

Find extra apartment charges in email and request a refund with Grok Bot

Posted
by @Baconbrix
Last checked
Method:
How we verify

Evidence: Screenshots or logsThe source shows screenshots, a transcript or the agent's output.

Disclosure: This is our product: realagentcases is run with Grok Bot. Included because the source is public and verifiable.

Outcome

The poster says that while getting him a parking spot, Grok Bot found about $986 of extraneous charges from his apartment in his email and emailed the building asking for a refund; he shared a screenshot.

Agent

Grok Bot

Prompt Recreated prompt

The source didn't share its exact prompt, so we wrote this from what it describes.

Before you start, ask me 1–3 short questions about the details below and wait for my answers. Once I've answered, confirm the plan in one line and run the whole task start to finish.

Goal: Find charges from my landlord that look wrong and ask for the money back.

Quick-check questions: Which landlord or building, what period, and what should my rent and fees normally be?

What I'll give you:
- Access to my email
- My lease or the agreed rent and fees
- The period to check

Rules:
- List every charge from the landlord in that period with date, amount and description.
- Flag charges that aren't in the lease or appear twice, and total them.
- Show me the list before contacting anyone.
- Draft a polite refund request citing each charge; send it only after I approve.
- Don't accuse; ask them to explain or refund.

Output: A table of charges with the questionable ones flagged, the total, and the request you sent.

If my answers leave a gap, make a sensible choice, say what you assumed, and keep going.

You'll know it worked when: I know exactly which charges are disputed and the request is with the landlord.

Try this in:

Sends the Recreated prompt shown above. ChatGPT and Grok open with it filled in, and ChatGPT may send it straight away. Gemini opens empty, so we copy the prompt for you to paste. Every button also copies it.

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Optional stronger version

Our rewrite with extra checks. The poster didn't test it.

Before you start, ask me 1–3 short questions about the details below and wait for my answers. Once I've answered, confirm the plan in one line and run the whole task start to finish.

Goal: Find landlord charges that look wrong and ask for the money back.

Questions to ask me first:
- Which landlord or building?
- What period?
- What should rent and fees normally be?

Inputs (fill in or confirm):
- Email access
- Lease or agreed rent and fees
- Period to check
- Previous messages with the landlord about charges

Rules:
- List every landlord charge with date, amount and description.
- Flag charges not in the lease or duplicated.
- Total the disputed amount.
- Draft a polite request citing each charge.
- Separate charges that are clearly wrong from ones that only look unusual.
- Attach the email or statement reference for every disputed charge.
- Propose a reply deadline (e.g. 14 days) and what happens if there's no answer.
- Track the request and remind me if no reply arrives.

Checkpoint: Send only after my approval.

If you get stuck: If a charge's basis is unclear, ask. If a login, CAPTCHA or two-step code appears, stop and ask me to handle it; never guess or store passwords.

Verify before you finish: Check each flagged charge against the lease.

Output: Charge table and the draft request.

Done when: disputed charges are clear and the request is approved.

Source

https://x.com/Baconbrix/status/2101058998527279242

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