Get a full refund for event tickets the seller didn't have, by finding a gap in their terms with ChatGPT
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- by Arin Baghermian (LinkedIn)
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Evidence: Described by posterThe person describes what happened in words, without screenshots or video.
Outcome
After buying event tickets from a resale site and finding the seller didn't have them in hand, a buyer was refused a refund. They gave ChatGPT the site's terms of service, and it found they required buyers to expressly accept a delayed-fulfilment model, which they were never asked to do at checkout. With ChatGPT they drafted messages citing this and filed complaints with the BBB, FTC and California Attorney General, and say they had a full refund within days.
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Prompt Recreated prompt
The source didn't share its exact prompt, so we wrote this from what it describes.
Run this task now, exactly as written below. Everything you need is here, so start straight away and only stop if something required is missing or a rule below tells you to. Goal: Check a company's terms against what happened to me and draft a refund request and complaints. Fill in before running: - The company's terms of service: [PASTE/LINK] - What happened at checkout and after: [DETAILS] - Order details and messages so far: [PASTE] Rules: - Quote the exact terms that matter and compare them to what actually happened. - Draft a short refund request citing those terms. - List the right complaint bodies for my location and what each needs. - Don't file anything; I'll review and submit. - If a site asks for a login, a CAPTCHA or payment details, stop and hand control back to me. - Ask for my OK before you pay, book, send, submit or cancel anything. - Check facts that can change (prices, opening hours, dates, availability, rules) against the official source, and tell me anything you couldn't verify. Output: Key clauses, a refund request and a complaint checklist. You'll know it worked when: the company confirms a full refund in writing.
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Run this task now, exactly as written below. Everything you need is here, so start straight away and only stop if something required is missing or a rule below tells you to. Goal: Check a company's terms against what happened to me and draft a refund request and complaints. Fill in before running: - The company's terms of service: [PASTE/LINK] - What happened at checkout and after: [DETAILS] - Order details and messages so far: [PASTE] Rules: - Quote the exact terms that matter and compare them to what actually happened. - Draft a short refund request citing those terms. - List the right complaint bodies for my location and what each needs. - Don't file anything; I'll review and submit. - If a site asks for a login, a CAPTCHA or payment details, stop and hand control back to me. - Ask for my OK before you pay, book, send, submit or cancel anything. - Check facts that can change (prices, opening hours, dates, availability, rules) against the official source, and tell me anything you couldn't verify. Output: Key clauses, a refund request and a complaint checklist. You'll know it worked when: the company confirms a full refund in writing.
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Our rewrite with extra checks. The poster didn't test it.
Run this task now, exactly as written below. Everything you need is here, so start straight away and only stop if something required is missing or a rule below tells you to. Goal: Check a company's terms against what happened to me and draft a refund request and complaints. Fill in before running: - The company's terms of service: [PASTE/LINK] - What happened at checkout and after: [DETAILS] - Order details and messages so far: [PASTE] Rules: - Quote the exact terms that matter and compare them to what actually happened. - Draft a short refund request citing those terms. - List the right complaint bodies for my location and what each needs. - Don't file anything; I'll review and submit. - If a site asks for a login, a CAPTCHA or payment details, stop and hand control back to me. - Ask for my OK before you pay, book, send, submit or cancel anything. - Check facts that can change (prices, opening hours, dates, availability, rules) against the official source, and tell me anything you couldn't verify. - Also ask your card issuer about a chargeback if the company still refuses. Output: Key clauses, a refund request and a complaint checklist. You'll know it worked when: the company confirms a full refund in writing. Before you finish: re-read my goal and constraints, check your answer against each one, and list anything you assumed or couldn't confirm.
Source
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