Let ChatGPT handle airline and car-rental disputes from Gmail and recover about €200 so far
- Posted
- by Vlad Haltakov (@haltakov)
- Last checked
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- How we verify
Evidence: Described by posterThe person describes what happened in words, without screenshots or video.
PartialThe source says it only partly worked, or had a significant problem a person had to deal with.
What went wrong: Two claims were paid; a third, trickier one was still ongoing at the time of posting.
Outcome
The poster connected ChatGPT to Gmail and lets it handle disputes on its own. So far it has got €100 from an airline for a broken stroller and a €108 refund from a car-rental company for a very dirty child seat; the poster puts the total at €200 so far, with a trickier dispute still ongoing.
Agent
Prompt Recreated prompt
The source didn't share its exact prompt, so we wrote this from what it describes.
Run this task now, exactly as written below. Everything you need is here, so start straight away and only stop if something required is missing or a rule below tells you to. Goal: Handle a consumer dispute by email from my inbox until it's resolved, checking with me before anything is sent. Fill in before running: - The company and the problem: [DETAILS] - Booking or order number: [NUMBER] - Photos or receipts: [ATTACHMENTS] - What I want (refund, compensation, repair): [OUTCOME] Rules: - Find the original booking and any earlier messages in my inbox before drafting. - Draft a short, polite claim with the facts, the evidence and the outcome I want. - Show me every draft and wait for my OK before sending. - Track replies and suggest the next step if they refuse or go quiet. - If a site asks me to sign in, pause and let me do it myself (including any CAPTCHA or two-step code); never guess or store passwords. - Ask for my OK before you pay, book, send, submit or cancel anything. - Check facts that can change (prices, opening hours, dates, availability, rules) against the official source, and tell me anything you couldn't verify. Output: A sent-items log for the dispute and a one-line status after each reply. You'll know it worked when: the company agrees to the refund or compensation in writing.
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Photos or receipts
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Your prompt
Run this task now, exactly as written below. Everything you need is here, so start straight away and only stop if something required is missing or a rule below tells you to. Goal: Handle a consumer dispute by email from my inbox until it's resolved, checking with me before anything is sent. Fill in before running: - The company and the problem: [DETAILS] - Booking or order number: [NUMBER] - Photos or receipts: [ATTACHMENTS] - What I want (refund, compensation, repair): [OUTCOME] Rules: - Find the original booking and any earlier messages in my inbox before drafting. - Draft a short, polite claim with the facts, the evidence and the outcome I want. - Show me every draft and wait for my OK before sending. - Track replies and suggest the next step if they refuse or go quiet. - If a site asks me to sign in, pause and let me do it myself (including any CAPTCHA or two-step code); never guess or store passwords. - Ask for my OK before you pay, book, send, submit or cancel anything. - Check facts that can change (prices, opening hours, dates, availability, rules) against the official source, and tell me anything you couldn't verify. Output: A sent-items log for the dispute and a one-line status after each reply. You'll know it worked when: the company agrees to the refund or compensation in writing.
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3 blanks are still empty: The company and the problem; Booking or order number; What I want (refund, compensation, repair). They'll stay in brackets in your prompt, so the chat tool may ask you about them.
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Optional stronger version
Our rewrite with extra checks. The poster didn't test it.
Run this task now, exactly as written below. Everything you need is here, so start straight away and only stop if something required is missing or a rule below tells you to. Goal: Handle a consumer dispute by email from my inbox until it's resolved, checking with me before anything is sent. Fill in before running: - The company and the problem: [DETAILS] - Booking or order number: [NUMBER] - Photos or receipts: [ATTACHMENTS] - What I want (refund, compensation, repair): [OUTCOME] Rules: - Find the original booking and any earlier messages in my inbox before drafting. - Draft a short, polite claim with the facts, the evidence and the outcome I want. - Show me every draft and wait for my OK before sending. - Track replies and suggest the next step if they refuse or go quiet. - If a site asks me to sign in, pause and let me do it myself (including any CAPTCHA or two-step code); never guess or store passwords. - Ask for my OK before you pay, book, send, submit or cancel anything. - Check facts that can change (prices, opening hours, dates, availability, rules) against the official source, and tell me anything you couldn't verify. - Never share more personal data than the claim needs. Output: A sent-items log for the dispute and a one-line status after each reply. You'll know it worked when: the company agrees to the refund or compensation in writing. Before you finish: re-read my goal and constraints, check your answer against each one, and list anything you assumed or couldn't confirm.
Source
https://x.com/haltakov/status/2069797877673513084
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