Real Agent Cases

Let ChatGPT watch your Gmail and only interrupt you for emails that need action

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by Eric Hal Schwartz (TechRadar)
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Evidence: Article or interviewA newsletter, journalist or interview account of what happened.

Outcome

TechRadar's Eric Hal Schwartz set an event-triggered ChatGPT task on his Gmail: alert him only when an email required him to do something or came from family, explain it in one sentence, draft a reply, and never reply without his input. Over an afternoon with Gmail closed he got just 3 alerts (his bank, a family member whose drafted reply he sent after small edits, and an event itinerary change); afterwards he found only two emails he might have wanted earlier, neither urgent.

Agent

ChatGPT

Prompt Original prompt

Exact prompt as published in the source.

When I receive an email that requires me to do something, or comes from a family member, tell me what I need to do and draft a potential reply.

Try this in:

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Optional stronger version

Our rewrite with extra checks. The poster didn't test it.

Run this task now, exactly as written below. Everything you need is here, so start straight away and only stop if something required is missing or a rule below tells you to.

Goal: Watch my inbox and only alert me when an email needs action from me or comes from family, with a draft reply ready.

Fill in before running:
- Email account to watch: [Gmail]
- People who always count as important: [FAMILY NAMES / ADDRESSES]
- How to alert me: [push / text]
- Things to never alert on: [receipts, newsletters, promotions]

Rules:
- For each alert: one sentence on who wrote and what they need from me.
- Draft a short reply for me to approve; never send anything yourself.
- Ignore promotions and routine receipts unless they change something I've booked.
- If you're unsure whether an email needs me, flag it as 'unsure' rather than staying silent.
- Check facts that can change (prices, opening hours, dates, availability, rules) against the official source, and tell me anything you couldn't verify.
- At the end of the day, send one list of everything you chose not to alert me about, so I can check you didn't miss anything.

Output: Short alerts with a draft reply, and nothing else.

You'll know it worked when: I only get pinged for emails that matter, and nothing important waits until later.

Before you finish: re-read my goal and constraints, check your answer against each one, and list anything you assumed or couldn't confirm.

Source

https://www.techradar.com/ai-platforms-assistants/i-closed-my-inbox-and-waited-to-see-how-the-afternoon-went-i-gave-chatgpt-permission-to-watch-my-inbox-then-stopped-checking-my-email

  • Ary Aranguiz connected ChatGPT to Gmail and asked it to create four labels: ACTION/Reply, ACTION/Decision, ACTION/Review and STATUS/Waiting. ChatGPT then reviewed 204 unread emails from the past seven days and proposed which belonged under each label, separating people waiting for a reply, invitations needing a decision, information to review and routine mail needing no action. It noticed the original label set was incomplete and recommended adding ACTION/Review. Aranguiz approved the proposals, and only then did it create the label and apply the labels. It didn't send, delete, archive, forward or mark anything as read.

    ChatGPT · Personal · Source date:

  • Within five minutes of setting up Grok Bot, a poster with about 80k unread emails had it flag one message from four days earlier: the insurance company said their windshield replacement reimbursement check had been returned by the post office and needed a new address. The poster says it was the only email the bot flagged and that it saved them $2350.

    Grok Bot · Personal · Source date:

  • Back from a week away, Abha Malpani Naismith had more than 9,400 unread Gmail messages. Claude couldn't act inside the connected inbox for them, so they switched to ChatGPT with Gmail connected. It analysed the inbox by sender, subject and category without opening emails, built a 'Safe List' of financial, legal, medical, school and travel mail never to touch without approval, and then helped archive, label, delete or unsubscribe in bulk. They archived or deleted more than 4,500 emails and reached inbox zero in about 30 minutes.

    ChatGPT · Personal · Source date: