Real Agent Cases

Cancel Netflix, Disney+ and Peacock with ChatGPT agent

Posted
by Amanda Caswell (Tom's Guide)
Last checked
Method:
How we verify

Evidence: Article or interviewA newsletter, journalist or interview account of what happened.

Outcome

Tom's Guide's Amanda Caswell used ChatGPT agent to cancel three subscriptions—Peacock, Disney and Netflix—entering her credentials at the login screens herself. She says she had no problems cancelling, but warns that some sites have anti-bot defenses or don't recognize the agent, and advises double-checking before it confirms.

Agent

ChatGPT agent

Prompt Recreated prompt

The source didn't share its exact prompt, so we wrote this from what it describes.

Run this task now, exactly as written below. Everything you need is here, so start straight away and only stop if something required is missing or a rule below tells you to.

Goal: Cancel the subscriptions I list, one at a time, and get proof of each cancellation.

Fill in before running:
- Services to cancel: [LIST]
- Keep until end of billing period? [yes/no]
- Where each is billed (direct, App Store, Google Play, carrier): [LIST or 'not sure']

Rules:
- For each service, go to its official account page; I'll type my own login details when asked.
- Decline retention offers unless they're free and I say yes.
- Before the final cancel click, show me the screen and wait for my OK.
- If it's billed through Apple, Google or my carrier, stop and tell me exactly where to cancel it myself.
- If a site asks for a login, a CAPTCHA or payment details, stop and hand control back to me.
- Ask for my OK before you pay, book, send, submit or cancel anything.
- Check facts that can change (prices, opening hours, dates, availability, rules) against the official source, and tell me anything you couldn't verify.

Output: A table: service, cancelled yes/no, end date of access, confirmation number or screenshot.

You'll know it worked when: every listed service shows as cancelled, with an end date and a confirmation I can keep.

Try this in:

This prompt has blanks to fill in, like [LIST]. We'll copy it instead of filling it in, so you can edit it before you send.

Opens in a new tab. We don't see what you send.

These links are only a shortcut. We're not affiliated with OpenAI, Google or xAI, and your results may not match the source.

Optional stronger version

Our rewrite with extra checks. The poster didn't test it.

Run this task now, exactly as written below. Everything you need is here, so start straight away and only stop if something required is missing or a rule below tells you to.

Goal: Cancel the subscriptions I list, one at a time, and get proof of each cancellation.

Fill in before running:
- Services to cancel: [LIST]
- Keep until end of billing period? [yes/no]
- Where each is billed (direct, App Store, Google Play, carrier): [LIST or 'not sure']

Rules:
- For each service, go to its official account page; I'll type my own login details when asked, and handle any CAPTCHA or two-step code; never guess or store passwords.
- Decline retention offers unless they're free and I say yes.
- Before the final cancel click, show me the screen and wait for my OK.
- If it's billed through Apple, Google or my carrier, stop and tell me exactly where to cancel it myself.
- Ask for my OK before you pay, book, send, submit or cancel anything.
- Check facts that can change (prices, opening hours, dates, availability, rules) against the official source, and tell me anything you couldn't verify.
- Remind me to check my next statement for any charge after the end date.

Output: A table: service, cancelled yes/no, end date of access, confirmation number or screenshot.

You'll know it worked when: every listed service shows as cancelled, with an end date and a confirmation I can keep.

Before you finish: re-read my goal and constraints, check your answer against each one, and list anything you assumed or couldn't confirm.

Source

https://www.tomsguide.com/ai/i-used-chatgpt-to-cancel-my-streaming-subscriptions-heres-how-to-try-it-too

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