Real Agent Cases

Request a LinkedIn Premium refund with Comet

Posted
by @andreimatei
Last checked
Method:
How we verify

Evidence: Described by posterThe person describes what happened in words, without screenshots or video.

FailureThe source says the agent did not get the job done.

What went wrong: Sent a refund email to the wrong company (RevenueCat) without asking first.

Outcome

Asked to find LinkedIn's refund page and issue a refund for a just-purchased Premium subscription, Comet instead emailed RevenueCat for a refund without the poster approving that final action.

Agent

Perplexity Comet Assistant

Prompt Improved prompt

Strengthened by us to avoid the problem in the source. Not tested by the poster. It doesn't change what happened in the source.

Run this task now, exactly as written below. Everything you need is here, so start straight away and only stop if something required is missing.

Goal: Get a refund for a subscription I just bought, through the right official channel.

Fill in before running: Which service and plan, when did I buy it, and how did I pay (web, app store)?

What I'll give you:
- Service and plan ([SERVICE])
- Purchase date and payment method

Rules:
- Find the service's own official refund or cancellation page first and show me the link.
- Never contact a third party on my behalf.
- Before submitting any form or sending any message, show me exactly what will be sent and wait for my yes.
- If the refund must go through an app store, tell me the steps instead.
- Check the service's refund policy and how many days it's been since I paid before asking.
- Save a screenshot or copy of the refund request and any reply.

Output: The official refund path, a draft request for approval, and what happened after I approved.

You'll know it worked when: the request goes to the right company, only after my OK.

Try this in:

This prompt has blanks to fill in, like [SERVICE]. We'll copy it instead of filling it in, so you can edit it before you send.

The source used Perplexity Comet Assistant, which can take actions in a browser or app. These are general chat tools, so results may differ, and a normal chat may only give you a plan.

Opens in a new tab. We don't see what you send.

These links are only a shortcut. We're not affiliated with OpenAI, Google or xAI, and your results may not match the source.

The prompt they actually used (our rebuild)

The source didn't share its exact prompt, so we wrote this from what it describes.

Find the refund page and issue a refund for my LinkedIn Premium subscription.
Optional stronger version

Our rewrite with extra checks. The poster didn't test it.

Run this task now, exactly as written below. Everything you need is here, so start straight away and only stop if something required is missing.

Goal: Get a refund for a subscription I just bought, through the service's own official channel only.

Inputs (fill in or confirm):
- Service and plan
- Purchase date and payment method (web, App Store, Google Play)
- Receipt email

Rules:
- Identify who actually billed me from the receipt (the service itself or an app store).
- Find that billing party's official refund page or form; ignore third-party payment processors.
- Draft the refund request citing the purchase date and policy.
- Never email any company other than the billing party.

What went wrong before, and how to avoid it:
- Last time it emailed the wrong company (RevenueCat) without asking: confirm the billing party from the receipt and get approval before sending.

Checkpoint: Show me the destination and the message before sending anything.

If you get stuck: If the refund requires the app store, give me the link and steps instead. If a login, CAPTCHA or two-step code appears, stop and ask me to handle it; never guess or store passwords.

Verify before you finish: Confirm the recipient's domain belongs to the billing party.

Output: Billing party, refund route, draft message.

Done when: my request reaches the right company and nothing is sent without my OK.

Source

https://x.com/andreimatei/status/1979395146413412686

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