Get a $3,200 overpayment back from the wrong credit card company with replies drafted by Grok
- Posted
- by @data_republican
- Last checked
- Method:
- How we verify
Evidence: Described by posterThe person describes what happened in words, without screenshots or video.
Outcome
After sending a $3,200 payment to the wrong credit card company, the poster requested a refund and got automated replies saying a check would be mailed within 7 days if approved, though they wanted a digital transfer. They asked Grok how to handle it and it wrote the replies; after several back-and-forths they got the money back.
Agent
Prompt Recreated prompt
The source didn't share its exact prompt, so we wrote this from what it describes.
Run this task now, exactly as written below. Everything you need is here, so start straight away and only stop if something required is missing or a rule below tells you to. Goal: Draft replies to get an overpayment refunded the way I want. Fill in before running: - Amount and date of the payment: [DETAILS] - The company's replies so far: [PASTE] - How I want the refund (transfer, check): [METHOD] Rules: - Keep each reply short, polite and specific: amount, date, account, requested method. - Ask for a written timeline and a reference number. - Don't share full account numbers in the message. - Tell me when to escalate (supervisor, written complaint, regulator). - If a site asks for a login, a CAPTCHA or payment details, stop and hand control back to me. - Ask for my OK before you pay, book, send, submit or cancel anything. - Check facts that can change (prices, opening hours, dates, availability, rules) against the official source, and tell me anything you couldn't verify. Output: A ready-to-send reply and a next step if it's refused. You'll know it worked when: the refund arrives by my chosen method and I have it in writing.
Customize this prompt
Answer these questions and we'll put your answers into the prompt for you. You can leave any of them empty.
Your prompt
Run this task now, exactly as written below. Everything you need is here, so start straight away and only stop if something required is missing or a rule below tells you to. Goal: Draft replies to get an overpayment refunded the way I want. Fill in before running: - Amount and date of the payment: [DETAILS] - The company's replies so far: [PASTE] - How I want the refund (transfer, check): [METHOD] Rules: - Keep each reply short, polite and specific: amount, date, account, requested method. - Ask for a written timeline and a reference number. - Don't share full account numbers in the message. - Tell me when to escalate (supervisor, written complaint, regulator). - If a site asks for a login, a CAPTCHA or payment details, stop and hand control back to me. - Ask for my OK before you pay, book, send, submit or cancel anything. - Check facts that can change (prices, opening hours, dates, availability, rules) against the official source, and tell me anything you couldn't verify. Output: A ready-to-send reply and a next step if it's refused. You'll know it worked when: the refund arrives by my chosen method and I have it in writing.
Scroll to see the whole prompt. Your answers show in green.
3 blanks are still empty: Amount and date of the payment; The company's replies so far; How I want the refund (transfer, check). They'll stay in brackets in your prompt, so the chat tool may ask you about them.
What you type stays in this browser tab. We don't send it or save it, and it's gone when you leave the page. If you use a "Try this in" button, your answers go to that tool as part of the prompt.
Try this in:
This prompt has blanks to fill in, like [DETAILS]. We'll copy it instead of filling it in, so you can edit it before you send.
Opens in a new tab. We don't see what you send.
These links are only a shortcut. We're not affiliated with OpenAI, Google or xAI, and your results may not match the source.
Optional stronger version
Our rewrite with extra checks. The poster didn't test it.
Run this task now, exactly as written below. Everything you need is here, so start straight away and only stop if something required is missing or a rule below tells you to. Goal: Draft replies to get an overpayment refunded the way I want. Fill in before running: - Amount and date of the payment: [DETAILS] - The company's replies so far: [PASTE] - How I want the refund (transfer, check): [METHOD] Rules: - Keep each reply short, polite and specific: amount, date, account, requested method. - Ask for a written timeline and a reference number. - Don't share full account numbers in the message. - Tell me when to escalate (supervisor, written complaint, regulator). - If a site asks for a login, a CAPTCHA or payment details, stop and hand control back to me. - Ask for my OK before you pay, book, send, submit or cancel anything. - Check facts that can change (prices, opening hours, dates, availability, rules) against the official source, and tell me anything you couldn't verify. - Keep records of every message and the payment confirmation. Output: A ready-to-send reply and a next step if it's refused. You'll know it worked when: the refund arrives by my chosen method and I have it in writing. Before you finish: re-read my goal and constraints, check your answer against each one, and list anything you assumed or couldn't confirm.
Source
https://x.com/data_republican/status/2109588198393352270
Related cases
- Get final paychecks released within 30 minutes with an email citing state labor law, written with GrokRecreated promptEvidence: Described by poster
After two weeks of trying to get final paychecks from a former employer, Rolo had Grok help write an email citing Illinois labor laws and the consequences for the company. Several people at the company replied within 30 minutes to say the checks would be ready for pickup. Grok was explicit that it isn't an attorney.
Grok · Personal · Source date:
- Find extra apartment charges in email and request a refund with Grok BotRecreated promptEvidence: Screenshots or logs
The poster says that while getting him a parking spot, Grok Bot found about $986 of extraneous charges from his apartment in his email and emailed the building asking for a refund; he shared a screenshot.
Grok Bot · Personal · Source date:
- Catch an error in a 4th-grader's textbook answer key, which ChatGPT first got wrong too (failure)Recreated promptEvidence: Screenshots or logsFailure
Carlos Mendoza's 4th-grade son marked only B and F as correct in a Santillana exercise on numbers up to the billions. The platform's solution marked B, D and F, but D said '9,615 rounded to the billions is 10,000', which is false. When Mendoza asked ChatGPT to review it, it first said Santillana was right, reading 'billions' as if it were 'thousands'. Only when Mendoza pointed to the exact word did ChatGPT acknowledge the error. The son had been right from the beginning.
ChatGPT · Personal · Source date: